Shipping Policy

Thank you for visiting and shopping at awbridal.com. The following are the terms and conditions that constitute our Shipping Policy.

Production And Shipping Time

Once placed, your order will be confirmed with our inventory and quality control team. If everything looks good (no unusual measurements, address info, etc.) they will approve the order and send it to the tailors to get to work. This can take 1-3 business days.


Then, each dress is made-to-order by our tailors, taking up to one week. Every dress is made-to-order, so the turnaround time is the same, whether you order a standard size dress or a made-to-measure custom.

(Note: All made-to-measure orders are final order)

If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email containing your tracking number(s) once your item(s) have been shipped . The tracking number will be active within 24 hours. And you can track your order in Track Your Order

Damages

AW Bridal is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Shipping Rates & Estimate Delivery Dates

Currently, we support both economy shipping and expedited shipping to the USA, UK, Canada, Australia,Italy,France these six countries.

The shipping cost depends on the shipping method you choose, the item(s) type, and the product(s) quantity you order. You can find the shipping chart below:


CATETORYECONOMY FEEEXPEDITED FEE
Wedding DressesN/A$25 / Unit
Dresses1 Unit: $9. Each additional unit plus $5.1 Unit: $19, Each additional unit plus $8.
Swatches1~6 Unit(s): $2.99 Total, >7 Units: $5.99 Total1~6 Unit(s): $19 Total. >7 Units: $24 Total
AccessoriesN/AFree Shipping
Gifts & DecorN/AFree Shipping

SHIPPING METHODSHIPPING TIME
Standard10-15 days
Express2-6 days

Customs, Duties, and Taxes

AW Bridal is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Return Policy

Our Return Policy provides detailed information about options and procedures for returning your order.